(no) KYC and IMEI registration

With Bikago Mobile, the purchase process takes a maximum 2 minutes. The installation process until your phone is connected takes maximum 15 minutes.

Most local providers in Indonesia, such as XL, Indosat, Telkomsel and Smartfren offer Tourist SIM cards one way or the other.

They have to follow a local regulation, which stipulates that they have to register every customers passport, a selfie, and also need to pre-register your phone IMEI number in the network. 

This process can take up to 1/1.5 hour (or many more)  when it gets busy at the airport or in Bali in general.

With Bikago Mobile, you don't need to queue at the airport to buy and register a SIM and you don't have to wait many hours until your connection works after the registration.

How do we do that ?

Bikago Mobile uses roaming technology, and connects to Telkomsel from Singapore trough a wholesale roaming agreement.

Your eSIM will be provided to you before you arrive in Bali, and you will be connected from the moment you turn on your phone. If you have booked our physical SIM card, you can collect it at the airport, have it delivered to your accommodation, or you can choose to collect it in one of our stores around Bali.