The following Apple devices DO NOT have eSIM capability:
iPhone from mainland China.
iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS).
Only iPad devices with Wi-Fi + Cellular features are supported.
The following Samsung devices DO NOT have eSIM capability:
– All Samsung S20 FE/S21 FE models
– US versions of Samsung S20/S21 and Galaxy Z Flip 5G
– USA and Hong Kong versions of the Samsung Note 20 Ultra and Samsung Galaxy Z Fold 2
– Most Samsung devices purchased in South Korea do not support eSIMs. Only Samsung Galaxy Z Flip4 and Samsung Galaxy Z Fold4 purchased in South Korea are eSIM compatible.
Samsung S21 series devices (with the exemption of FE models) from Canada and the USA may have eSIM capability as long as the One UI 4 update is installed. Please get in touch with your carrier or device manufacturer to confirm that your Samsung device is eSIM capable.
The following Google Pixel devices DO NOT have eSIM capability:
– Pixel 3 models originating from: Australia, Taiwan, and Japan; and those bought with service from the US or Canadian carriers other than Sprint and Google Fi.
– Pixel 3a bought in South East Asia and with Verizon service.
Huawei P40 Pro+ is not compatible with eSIMs.
The following OPPO devices DO NOT have eSIM capability:
– eSIM support depends on carriers and coverage options. Coverage may vary. Known regions that do not support dual SIM cards: Australia (Telstra and Optus), and Japan (KDDI).
– Functions available on the live network depend on the carrier’s network and related services deployment.
If you are not sure if your device is eSIM capable and unlocked, you can check it in your device settings as advised in our articles or contact your operator or device manufacturer.
If your device is not on the list, or if you are not sure, just select our physical SIM card during the order process :-)